Account Manager

Morgan McKinley are proud to be working with an exciting, growing business based in Kettering.
We are seeking a driven Account Manager to join their team. This is an excellent opportunity for someone with strong relationship-building skills, credit or collections experience, and a passion for delivering outstanding customer service.

Job Title: Account Manager
Salary: -28,000 + bonus earning opportunities
Contract: Full-time, 37.5 hours per week

The Role
As Account Manager, you''ll be the key link between field sales teams, franchisees, and internal departments, managing a portfolio of lease and credit accounts. You will focus on building strong relationships, reducing delinquency, developing credit business, and ensuring smooth processes from application to collection.

Key Responsibilities

• Manage receivables, control losses, and resolve delinquency issues.

• Build strong relationships with field sales teams and franchisees.

• Promote credit sales programs and provide training.

• Analyse portfolios, prepare forecasts, and create action plans.

• Ensure compliance with company policies and governance guidelines.

About You

• 2-4 years'' collections or financial services experience.

• Confident communicator with excellent telephone and interpersonal skills.

• Strong organisational skills and ability to manage multiple tasks.

• Proficient in Microsoft Office.

• Self-motivated, proactive, and able to work independently.

Core Competencies

Customer focus, attention to quality, adaptability, teamwork, communication, continuous improvement.
If you''re looking for a challenging, rewarding role where you can make a real impact, we''d love to hear from you.