Account Manager

Account Manager
Location: Poole, Dorset
Salary: -32,000 DOE
Position Type: Full Time - Permanent
Travel: Yes - occasional UK and international travel required

About the Role
We are looking for an enthusiastic, tenacious, and self-motivated Account Manager to join a dynamic and target-driven sales team. This is a fantastic opportunity for a confident team player with proven Business to Business (B2B) sales experience who thrives in a fast-paced environment.

As an Account Manager, you will manage and grow existing accounts while identifying new business opportunities to support continued business growth. Building outstanding relationships with customers and internal teams will be key, alongside maximising profitability and maintaining exceptional service standards.

Key Responsibilities

• Manage day-to-day customer accounts, ensuring strong, ongoing relationships and customer satisfaction.

• Negotiate and manage accounts to achieve agreed annual sales targets.

• Identify and develop new business opportunities within your customer base.

• Influence decision-makers across various sectors, both internally and externally.

• Ensure high standards of product and service quality.

• Lead and coordinate project teams internally to meet deadlines where applicable.

• Keep up to date with competitors and market trends.

• Participate in trade shows, fairs, and events, representing the company.

• Respond promptly to sales enquiries via email and phone.

Essential Skills & Attributes

• Proven B2B sales experience, ideally in a creative or design-related environment.

• Track record of successfully managing and growing customer relationships.

• Knowledge of wholesale and retail sales techniques.

• Strong networking and influencing skills with resilience under pressure.

• Excellent communication and presentation skills.

• Ability to work collaboratively and manage projects effectively.

• Highly organised with strong time management skills.

• Proficient in Microsoft Office, especially Excel, Outlook, and Word.

• Knowledge of Sage Accounts 50 is advantageous.

• Positive, professional, and goal-driven attitude.

INDCP