Account Manager

-My client is a market-leading luxury brand in the kitchen and interiors sector. This role is expected to progress into a field-based sales position, so a valid UK driving licence is essential.
Office-Based Account Manager
Purpose of the Role
To drive sales of premium quartz surfaces through kitchen studios and fabricators. This desk-based role focuses on managing fabricator accounts, generating demand via the kitchen & bathroom (K&B) channel, and supporting designers at point of sale. The role also provides backup to the field sales team as needed.
Key Responsibilities
Fabricators
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Meet sales, ASP, and volume targets.
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Set purchasing goals and monitor account performance.
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Retain and grow existing accounts; identify new opportunities.
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Monitor competitors and suggest tactical responses.
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Ensure fabricators follow correct processes and are well-trained.
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Manage samples and marketing materials.
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Build strong, professional relationships.
Kitchen Studios
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Maintain displays, samples, and POS marketing materials.
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Recommend studio display installs and track ROI.
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Deliver product knowledge sessions to designers.
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Support sales and loyalty programs.
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Stay informed on competitor activity.
Reporting & Admin
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Log customer activity accurately in Salesforce CRM.
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Present updates at sales meetings.
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Attend business meetings and trade shows as required.
Person Specification
Experience
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Essential: 2+ years in B2B or B2C sales.
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Desirable: 3+ years in the kitchen, bathroom, or surfaces industry; premium brand experience.
Education
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Essential: GCSEs in English & Maths (Grade C or above).
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Desirable: A Levels, degree, or relevant qualifications.
Skills
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Strong communication, time management, and interpersonal skills.
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Proficient in Microsoft Office and basic sales tools.
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Organised and self-motivated with commercial awareness.
Attributes
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Confident working independently and collaboratively.
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Professional, calm, and customer-focused.