£30000 - £35000/annum
Account Manager
Facilities Management - Cleaning
Cambridge Area
£30,000 - £35,000 + Company Car + Fuel Card
About the Role
Are you a driven Account Manager with experience in facilities management and a passion for delivering high-quality cleaning services? We’re seeking a proactive and customer-focused Account Manager to oversee a £600,000 portfolio across the Cambridge area.
This is a fantastic opportunity to join a well-established and growing FM company where you’ll play a key role in maintaining and developing strong client relationships, managing contract performance, and ensuring exceptional service delivery.
Key Responsibilities
- Manage a portfolio of cleaning contracts worth approx. £600,000 across multiple client sites.
- Act as the primary point of contact for clients, ensuring their expectations are met and exceeded.
- Lead, support, and develop site-based cleaning teams to deliver outstanding service.
- Conduct regular site audits and ensure all operations comply with health & safety and company standards.
- Monitor contract performance and drive continuous improvement in service delivery.
- Handle staffing matters including recruitment, training, and performance reviews.
- Identify opportunities for contract growth or added value services.
- Proven experience in facilities management, specifically within contract cleaning.
- Excellent client relationship and communication skills.
- Strong understanding of H&S regulations and industry compliance.
- Experience managing budgets, teams, and operational KPIs.
- Full UK driving licence (company car and fuel card provided).
- Based in or around the Cambridge area, with flexibility to travel to client sites.
- Competitive salary of £30,000 – £35,000
- Company car and fuel card
- Opportunities for career development in a growing FM company
- Supportive management team and a great working culture
- Autonomy and ownership over a significant contract portfolio
Negotiable