Account Manager / Client Relationship Manager (B2B)

Account Manager / Client Relationship Manager (B2B) Location: London SE1 4SB (Office Based) Job Type: Full Time Monday-Friday Salary: Competitive + Benefits Build Relationships. Grow Accounts. Make an Impact. Are you an experienced Account Manager looking for your next opportunity? Or do you have exceptional customer service or client relationship experience and want to move into Account Management? We''re recruiting for an exciting opportunity to join a growing and successful business, managing a portfolio of existing B2B clients. You''ll build strong customer relationships, deliver exceptional service and identify opportunities to grow existing accounts. Experience within the courier, logistics, freight or transport industry would be highly advantageous. However, we also welcome applications from candidates with strong B2B account management or customer relationship experience gained in other sectors. The Role Working closely with Sales, Customer Service and Operations, you''ll become the main point of contact for your own portfolio of customers, ensuring they receive an excellent service while identifying opportunities to strengthen and grow each account. Key Responsibilities Manage and develop a portfolio of existing B2B client accounts Build long-term relationships with customers and key decision-makers Conduct regular account reviews and customer check-in calls Identify opportunities to upsell and cross-sell additional services Support the onboarding of new customers ..... full job details .....