Account Manager
The RoleAs an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required.Key ResponsibilitiesDrive revenue growth across accounts under management through cross-selling of the portfolioReduce revenue churn in accounts under managementOperate with a CX first mindset, putting customer outcomes at the heart of how you operateWork closely with the Head of Corporate Accounts and Sales Engineering on account development plansCollaborate with the Marketing team on account-based marketingEngage proactively with Sales Specialists to align on solution positioning, ensure technical feasibility and drive value-led conversations with customersPartner with the Bid Management team to progress bid activity for growth opportunities identifiedSkills and AttributesFlexible and creative to take considered risksLearn and adapt quickly to changing situationsSelf-motivated and able to work under pressureAbility to travel to different sites and locations on a weekly basisManages ..... full job details .....
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