Account Manager

Service ManagerLead Service Excellence Across One of the UK''s Most Recognised Retail BrandsAt CBRE Global Workplace Solutions, people are at the heart of everything we do. We deliver innovative facilities management solutions across some of the world''s most prestigious portfolios, and we''re looking for an experienced Service Manager to join our Retail division. This is an exciting opportunity to lead the delivery of both hard and soft FM services across a diverse retail portfolio, ensuring operational excellence, exceptional customer experiences, and strong commercial performance. What You''ll Be DoingAs Service Manager, you''ll take ownership of service delivery across multiple locations, building strong relationships with client stakeholders and leading high-performing engineering and operational teams. Key responsibilities include: Leading the delivery of facilities management services across the portfolioBuilding and maintaining exceptional client and stakeholder relationshipsDriving operational, financial and commercial performanceSupporting business continuity and minimising operational disruptionManaging contract budgets and identifying opportunities for growth and improvementLeading, coaching and developing talented operational teamsEnsuring compliance with all health, safety and statutory requirementsWorking collaboratively with supply partners to deliver outstanding serviceUsing performance and asset data to drive efficiencies and continuous improvementWhat ..... full job details .....