Account Manager

Are you ready to take ownership of a large-scale PFI education contract? A leading company in the Facilities Management sector is seeking an experienced Account Manager in Northamptonshire to lead the operational and commercial success of a high-profile education portfolio. This is an excellent opportunity to take full responsibility for a mature, long-term contract, leading Hard FM and Soft FM service delivery while managing client relationships, commercial performance and a large operational team. The Role As the Account Manager, you''ll: Provide overall operational leadership across a large multi-site PFI education contract. Lead the delivery of both Hard FM and Soft FM services, ensuring exceptional service standards. Take full responsibility for contract performance, commercial delivery and operational excellence. Build and maintain strong relationships with key client stakeholders, acting as the primary point of contact. Ensure contractual obligations, service level agreements and KPIs are consistently achieved. Drive continuous improvement, innovation and operational efficiencies across the contract. Lead and develop multidisciplinary teams across Operations, Hard Services, Health and Safety, Projects, Lifecycle and Commercial functions. Ensure compliance with all Health and Safety legislation and company standards. Monitor financial performance, identifying opportunities to improve commercial outcomes and customer satisfaction. You To be successful in the role of ..... full job details .....