Account Manager

Are you an experienced Hard Services Manager or Account Manager looking to take ownership of a high-profile critical environment? We''re recruiting for an Account Manager to lead the delivery of a prestigious 24/7 site in MediaCity, Salford. Managing a team of 26 engineers and fabric staff, you''ll be responsible for operational performance, compliance, client relationships, and the ongoing success of a complex, business-critical contract. This is an excellent opportunity to join a market-leading facilities management provider, working on a flagship account with significant responsibility, strong client exposure, and excellent long-term career prospects. The Role As Account Manager, you will: Lead all hard services operations across MandE and fabric maintenance activities. Manage contract performance, ensuring all KPIs, SLAs, and compliance standards are achieved. Act as the primary point of contact for key stakeholders, building strong client relationships. Oversee critical infrastructure and ensure operational resilience across the site. Lead, develop, and motivate a well-established onsite team while driving continuous improvement. You To be successful in this Account Manager role, you''ll bring: Experience managing hard FM contracts within critical environments, data centres, or complex commercial facilities. Strong knowledge of compliance, health and safety, permit systems, and operational governance. Proven leadership experience managing large engineering or ..... full job details .....