Account Manager

Location: Poole

Hours: Monday – Friday, 08.00am-17.00pm, 40 hours per week

Salary: £31,500

Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure. 

Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an Account Manager to join their team based at the office in Poole, Dorset.

The successful Account Manager will: -

• Be professional with exceptional communication skills.
• Have a proactive attitude.
• Be confident dealing with customers and building good client relationships.
• Be a self-starter.
• Have excellent organisational skills.
• Be a team player.
• Have B2B or B2C experience.
• Be comfortable selling via the telephone and in virtual meetings.
• Have strong commercial acumen.
• Possess excellent negotiation skills.

Job duties for the Account Manager are (but not limited to): -

• Proactively schedule and complete agreed volume of outbound customer calls per day.
• Respond to customer email enquiries within agreed timeframe.
• Make appointments and ensure all open opportunities are maintained and recorded on the database.
• Manage requests for quotes and follow up as required.
• Document all customer interactions on CRM system.
• Identify opportunities to drive growth and profitability.
• Maintain positive client relationships.
• Research and understand product availability.
• Research and stay up to date on industry trends.
• Management of customer complaints in a professional and timely manner.
• Schedule customer account reviews.