Account Manager

Join ASD Ltd and build your Sales career

At ASD Ltd, we are one of the UK''s leading metal stockholders and processing suppliers. We support a wide range of industries with high-quality steel and metal products, backed by strong technical expertise and in-house processing capability.

We are also driving forward a more sustainable future, working closely with our customers, colleagues and communities to make a positive impact.

If you enjoy building relationships, spotting opportunities and turning conversations into results, this could be a great next step in your career.

The role

We are looking for a motivated and commercially minded Account Manager (Internal Sales) to join our busy sales team in Exeter (EX5 1BA).

This is a fast-paced, customer-focused role where you will manage accounts, develop new business and help drive sales growth. You will play a key part in delivering excellent service while ensuring customers receive the right solutions at the right time.

This is an office-based role working 37- hours per week, Monday to Friday, office hours to be arranged.

What you will be doing

Every day will be varied, but your key responsibilities will include:

• Turning incoming enquiries into sales opportunities
• Building relationships with new and existing customers
• Proactively contacting customers to grow sales and identify opportunities
• Preparing accurate and timely quotations
• Managing and developing a portfolio of customer accounts
• Increasing customer spend, frequency and loyalty
• Keeping CRM systems accurate and up to date
• Working closely with colleagues to meet sales and margin targets
• Handling customer queries and resolving issues quickly and professionally
• Supporting credit control to ensure smooth payment processes
• Staying aware of market trends and sharing insights with customers

What we are looking for

We are open to experience, but you will need the right attitude and mindset to succeed in a sales environment.

Ideally, you will have:

• Experience in sales or account management (industrial, manufacturing or metals sectors preferred)
• Alternatively, operational experience within the steel industry with a desire to move into sales
• A strong commercial mindset and motivation to achieve targets
• Confidence working with numbers and data
• Excellent communication and relationship-building skills
• Strong organisation and attention to detail
• Confidence using IT systems, specifically CRM systems and Microsoft Office
• A consistent and stable work history

A full UK driving licence is useful, but not essential.

What you will get in return

We believe in rewarding our people properly. Alongside a competitive salary, you will receive:

• Life assurance
• Contributory pension (5% employee contribution matched by the company)
• Retail and restaurant discount schemes
• Gym and health club discounts
• Holiday trading scheme
• Cycle to work scheme
• Medicash healthcare plan
• Employee assistance programme
• Financial wellbeing support

A note on safety

Due to the nature of our industry, we operate a safety-first culture. This includes drug and alcohol testing before employment and throughout your time with us; we have a zero-tolerance approach.

How to apply

Take the next step by submitting your application online and attaching your most up-to-date CV.

The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.