Account manager

Account ManagerAre you passionate about delivering exceptional customer service whilst building long-term commercial relationships?We''re recruiting on behalf of a well-established manufacturing business seeking a proactive and customer-focused Account Manager to join their growing team. This is an excellent opportunity for someone who enjoys managing customer relationships, supporting the sales process and identifying opportunities to grow existing accounts.Working closely with customers, suppliers and internal teams, you''ll play a key role in ensuring a first-class customer experience from enquiry through to delivery.The RoleAs Customer Account Manager, you''ll be responsible for managing an existing portfolio of customers whilst supporting new business opportunities. You''ll provide quotations, process orders, liaise with suppliers and ensure customers receive a responsive and professional service at every stage.Key responsibilities include: Managing customer enquiries via telephone and email Producing accurate quotations and following up on outstanding opportunities Processing customer orders and coordinating deliveries Building strong, long-term relationships with customers Working closely with suppliers to source products and pricing Identifying opportunities to grow existing accounts and generate repeat business Maintaining accurate CRM records and customer information Supporting the wider sales team to achieve commercial objectives Providing technical ..... full job details .....