Account Manager

Join Our Team as an Account Manager.Are you a dynamic, results-driven individual? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our successful team.The Role:As an Account Manager, you will be the primary point of contact for our valued clients, responsible for managing their accounts and ensuring they receive exceptional service. You will work closely with clients to understand their needs, provide tailored solutions, and help them achieve their goals. Your role will also involve up-selling and cross-selling opportunities to grow the accounts you manage.Key Responsibilities:Client Relationship Management: Build and maintain strong, long-lasting relationships with assigned clients. Account Management: Oversee client accounts, ensuring services are delivered effectively and align with expectations. Client Satisfaction: Actively listen to client concerns, address issues promptly, and ensure high satisfaction levels.Up-selling and Cross-selling: Identify opportunities to expand client relationships by promoting additional products or services. Reporting and Analysis: Regularly report on account performance, client feedback, and potential risks. Contract Negotiation and Renewal: Manage contract renewals and negotiate terms to maintain client relationships. Market Research: Stay informed about industry trends to provide clients with relevant insights. CRM utilisation: Use CRM tools to track ..... full job details .....