Account Manager

Our client based in West London, is seeking an experienced, luxury tailor-made Sales Consultant/Account Manager to join their friendly team. Company Benefits: The full-time position is based on 37 -hour working week Flexibility will be required to cover busy times and events Key Responsibilities: Conduct detailed consultations to understand clients'' health, wellness, fitness and lifestyle goals, recommending suitable programmes and destinations. Build strong relationships with clients to maximise conversion rates, repeat business and referrals. Handle all aspects of the booking process, including quotations, reservations, amendments and post-booking support. Liaise effectively with international spa partners, resorts, hotels and suppliers to secure the best options and rates for clients. Maintain a high level of product knowledge across luxury wellness destinations, treatments, fitness programmes and industry trends. Proactively research new wellness resorts, retreats and experiences to enhance the company''s offering. Achieve and exceed individual sales targets and performance objectives. Provide accurate and timely travel documentation and booking information to clients. Ensure all client communications are professional, personalised and aligned with the company''s luxury brand standards. Develop long-term relationships with both clients and supplier partners. Keep customer records and booking information up to date within internal systems. Identify opportunities to ..... full job details .....