Account Handler

An exciting opportunity has arisen for an experienced Insurance Account Handler to join our client to manage client portfolios and deliver high-touch service across renewals, mid-term adjustments (MTAs), and claims support. As the Account Handler, you will play a key role as the operational link between policyholders, underwriters, and account executives. As the Account Handler you will be responsible for: Portfolio and Client Management: Act as the primary point of contact for a dedicated portfolio of insurance clients, handling queries, policy modifications, and day-to-day servicing. Renewals and Broking: Prepare detailed renewal documentation, market risks to underwriters, analyse quotes, and negotiate competitive terms for clients. Mid-Term Adjustments (MTAs): Process policy additions, alterations, and cancellations accurately within company guidelines and FCA compliance frameworks. Claims Handling and Support: Act as an advocate for clients during the claims process, coordinating with loss adjusters and insurers to ensure prompt claims settlements. Cross-Selling and Retainers: Identify gaps in client coverage to suggest additional risk management solutions and support high client retention rates. Compliance and Record Keeping: Maintain accurate policy logs on internal insurance management systems (e.g., Acturis, Open GI, SSP) adhering to regulatory standards. As the Account Handler you will have: Insurance Experience: Experience of working as an Account Handler, ..... full job details .....