Account Executive | TikTok Shop

Overview

This remote-first (but London-based) business is on a mission to empower brands and creators to thrive on TikTok Shop. As a full-service agency, they support clients with everything from campaign strategy to content creation, account management and live commerce. With TikTok Shop rapidly becoming the go-to platform for social-first eCommerce, we’re helping them expand the team and are looking for a confident Account Executive to join the team.About the role:As an Account Executive, you’ll be at the heart of their client relationships, working closely with one of the founders, helping brands and creators navigate TikTok Shop and unlock its potential. You’ll support the delivery of training and onboarding, help coordinate ongoing campaigns, and act as a day-to-day point of contact for a range of exciting clients.Responsibilities

Act as a go-to contact for assigned clients, supporting onboarding, training and account setupConfidently explain TikTok Shop''s features, processes and best practicesHelp coordinate internal teams (content, creators, logistics) to deliver strong resultsTrack client performance and troubleshoot any issues with support from senior team membersMaintain regular communication with clients via email, Zoom and WhatsAppPrepare basic reports, case studies or feedback summaries to feed into wider client strategyAbout you

Confident and articulate communicator – happy to jump on a call or present to clientsSome understanding of TikTok/TikTok Shop – or keen to learn fastHighly organised, reliable and solutions-focusedIdeally some experience in an agency, eCommerce or marketing support rolePassionate about creator-led commerce and the power of ..... full job details .....