Account Executive

Account Executive - Technology ServicesAccount Management | Customer Success | Renewals | Upselling andamp; Cross-SellingAn established and growing technology services organisation is looking for an Account Executive to join its commercial team, taking responsibility for a portfolio of existing customers within the insurance andamp; financial sectors. This is an excellent opportunity for someone who enjoys building long-term customer relationships while also having the commercial drive to grow accounts through renewals, upselling and cross-selling.You will act as a key point of contact for customers, developing a strong understanding of their businesses and identifying where additional technology products and services can add value.Core responsibilities:Managing and developing a portfolio of existing customer accountsBuilding strong relationships with key stakeholders, including IT Managers, CIOs and senior decision-makersDriving customer retention and long-term account growthIdentifying opportunities to upsell and cross-sell additional products and servicesManaging contract renewals and supporting commercial negotiationsHolding regular customer meetings and providing clear updates around services, deliverables and actionsProactively identifying and resolving customer issues before they escalateWorking closely with technical, pre-sales and wider commercial teams to develop customer solutionsMaintaining accurate CRM records, opportunities, forecasts and account plansEssential ..... full job details .....