Account Executive - Immediate Start

Customer Service RepresentativeLocation: HoveHours: Full-time, 37.5 hours per weekSalary: Up to 26,000 (depending on experience)Immediate Start! We''re working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove.You''ll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process.Duties of the role (but not limited to) include:To communicate and update all customers on commercial aspects via email and telephone.To create new accounts for customers and mainting data for existing clients.To process customer orders in ERP systems and help with customer progress requests.To complete invoicing and order acknowledgement processingTo manage the quotation process and contract reviews.To support external Sales Engineer requests.To process customers claims, returns and credits.To update and manage CRM.To liaise with sales subsidaries across Europe to gather relevent information for customer requests.What you''ll need:Previous experience in a customer service or order processing roleConfident communication skills and attention to detailStrong Microsoft Office skills (especially Excel and Word)Ability to prioritise and work well under pressureExperience using ERP/MRP systems (advantageous but not essential)What''s on offer:Salary up to 26,00033 days holiday ..... full job details .....