Account Director

Account Director Location: London (iconic national venue)Division: NG Bailey Facilities ServicesCompetitive Salary, private healthcare + flexible benefits At NG Bailey, we''re proud to be one of the UK''s leading independent engineering and services businesses. Within our Facilities Services division, we deliver exceptional technical MandE solutions across some of the UK''s most high-profile and complex contracts. We are now seeking an Account Director to take the lead on one of the country''s most iconic venues. This is a rare opportunity to take full ownership of a flagship account at a national landmark - a role where technical expertise, service excellence, and strategic leadership come together to deliver a truly world-class service. The Role As Account Director, you''ll hold full accountability for service delivery, financial performance, and customer relationships across this prestigious contract. Leading both resident and mobile teams, you''ll drive operational excellence, ensure contractual compliance, and proactively develop strong customer partnerships that create new opportunities for growth. This is a highly visible leadership role, where you''ll shape the strategic direction of the account, showcase technical innovation, and deliver an exceptional service that matches the stature of the venue. Key Responsibilities Full ownership of financial performance including gross profit, WIP, and aged debt. Ensure contract KPIs/SLAs are achieved, with regular ..... full job details .....