Account Director (Media Specialist), Consumer and Brand Impact - Global Communications Agency

Overview

If you’re looking to continue your communications career in an award-winning global agency, then this might just be the role for you!Why FleishmanHillard?We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a Standout Agency on Advertising Age’s A-List; NAFE’s Top 50 Companies for Executive Women for six years running; and our Cannes Lions work includes award-winning campaigns. As an Account Director in our Brand Impact team, you’ll lead integrated media strategy and deliver best-in-class programs for high-profile global brands. We are committed to an inclusive and equitable working environment. As the only PR Agency awarded EY’s National Equality Standard (twice), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age.The team harnesses the power of creative, social and strategic marketing to produce provocative, inspiring solutions for big brands across traditional media, social content, and experiences. We maintain a start-up mindset of bravery and entrepreneurial spirit within a successful global group.

Key Responsibilities

Act as a key point of contact for media with clients, building trusted relationships and understanding their business needs

Lead on consumer and brand media strategy and help develop our POV in a changing media landscape

Oversee the development of our approach to new media, including earned media, platform-specific social content, and digital strategies

Set direction and inspire teams across a portfolio of clients; act as day-to-day senior contact for key clients

Ensure client satisfaction through proactive communication, problem-solving, and delivering against objectives

Team Development

Mentor account and junior team members on best-practice media strategy and digital PR

Encourage a culture of inclusivity, curiosity, creativity, and continuous improvement

Business Development and Marketing

Identify and support new business opportunities to contribute to agency growth

Lead or support development of new business proposals, pitches, and presentations

Build the agency’s reputation through thought leadership, content creation, and industry engagement

Expand media and influencer networks to benefit the agency and clients

Commercial, Finance, and Operations

Manage account budgets on key clients, ensuring efficient use of resources and delivery within scope

Track and report on account performance, KPIs, and financial status to senior management

Ensure operational excellence, compliance, and risk management across accounts

Support the continuous improvement of internal processes and best practices

About YouWe’re seeking a forward-thinking Account Director/Media Specialist who is passionate about earned-first storytelling, with a deep understanding of how the modern media landscape is evolving across B2C and B2B channels and intersecting with digital, social, creativity, data and commerce.

What We''re Looking For

Experienced in media and digital PR within a communications agency, in-house, or as a journalist/influencer with a track record of delivering coverage for clients

Strong understanding of traditional media outlets, digital platforms, social media, CMS, and web analytics tools

Adept at client management and providing strategic media counsel

Skilled in content creation, writing, presenting, and reporting

Organised, proactive, and results-driven with a passion for new media and innovation

Collaborative, inclusive, and committed to continuous learning

Interested in working across sectors such as travel, consumer tech, consumer healthcare, FMCG, entertainment, and more

Energetic, proactive, and creative with the ability to impact a team

Proven ability to manage and grow client relationships

Strong team leadership and people development skills

Excellent written, verbal, and presentation abilities

Commercially aware with experience managing budgets and reporting

EligibilityYou must have the right to work in the UK and be able to work in our Bankside office at least 3 days per week.

What We Offer You

A warm and friendly team with a fantastic portfolio of global and UK clients

A truly global network with opportunities to work on multi-market campaigns

A strengths-based LandD framework with an in-house coach and development opportunities

Hybrid and flexible working, with a great office and emphasis on human connection

Support for work-life balance

Culture Club activities and opportunities to join Employee Resource Groups and DEI initiatives

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