Account Director (Facilities Management)

Account Director (Facilities Management)This range is provided by Canopy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

OverviewWe are recruiting for an Account Director to lead on the strategic management, growth, and profitability of a portfolio of key client accounts within the Central London area. You will act as the primary point of contact for clients, building long-term relationships, ensuring a gold plated service, and identifying opportunities to develop the contracts. Our client delivers IFM services across high end work space and highly prestigious landmark buildings.

Key responsibilities

Develop and nurture strong, long-lasting strategic relationships with key client stakeholders, including senior management, facilities teams, and end-users.

Implement comprehensive account plans, outlining strategies for service delivery optimization, client satisfaction, and organic growth with key stakeholders.

Work collaboratively with the business development team to develop commercial opportunities.

Full PandL responsibility (10mil) across the portfolio, ensuring accounts meet or exceed budgeted revenue, margin, and profitability targets.

Develop value-add services and ensure a "service first" mindset across the delivery team.

Lead, inspire, and develop a high-performing multi-disciplinary account team, including Account Managers, Facilities Managers, and administrative support.

Qualifications and profileWe are looking for a highly client-facing, collaborative and service-focused lead. A background in workplace / corporate services or high-end office environments is highly advantageous. Experience of remote or EMEA IFM delivery would be highly desirable.

Seniority level

Director

Employment type

Full-time

Job function

Management

Finance

Customer Service

Industries

Facilities ..... full job details .....