Account Director (Citibank)

OverviewOur client is a services business based in Ireland that utilises cutting-edge technologies to bring industry-leading expertise to their Telecommunications and Financial Services clients.

They are adept at developing custom innovations that streamline their clients’ workflows and improve operational efficiency. With a commitment to quality and customer satisfaction, they have earned a reputation as a trusted partner for businesses seeking reliable software services.

The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with them (Citi is one of our client’s largest accounts).

Key Responsibilities

Manage executive relationships with stakeholders from Citibank concerning the provision of the ongoing services business and revenues

Own customer relationships for assigned accounts and take the lead in customer communications

Evangelise my clients'' capabilities with a view to becoming viewed as a strategic partner to Citi

Hunt for new opportunities and business areas that my client can support Citi with, and ultimately sell more time and material consulting and bespoke project solutions

Grow the opportunity pipeline and increase revenues within the account

Work with our client''s executive team to develop and implement a successful account plan

Profile Requirements

Existing experience selling to Citi and being familiar with their internal structures, and ideally key stakeholders

Prior experience selling software services / ITO / IT or Network Systems Integration Services

Capable of working with presales solutions architects to create and deliver compelling service pitches

The client provides European-based resources, based in Ireland, so candidates will ideally have some experience selling services for a near-shore local supplier

The client is a high-growth services business, but a few hundred people strong, and hence candidates will need an entrepreneurial flare and be able to work in a relatively small company environment

High emotional intelligence, empathy, and interpersonal skills

High level of independence and professionalism

Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.

Overall knowledge of business development

Strong analytical and goal-oriented mindset

Detail orientated

Provide accurate pipeline reporting

Please ignore the salary levels mentioned on the job board - candidates will be assessed individually depending on the business benefit they ..... full job details .....