Account Coordinator

Account CoordinatorLocation: Peterborough (Fully Onsite)Pay Rate: £25.69 per hour (£205.52 per day)Duration: Initial 6-Month Contract - Likely to Extend Are you an organised, customer-focused professional looking for your next contract opportunity?We''re recruiting for an Account Coordinator to join a growing and innovative engineering business in Peterborough. This is an exciting opportunity to become part of a fast-paced team supporting customer and dealer relationships within an expanding business area.This role would suit someone with around 2 years'' experience in customer service, account coordination, sales support or administration who enjoys building relationships, solving problems and keeping multiple priorities on track.The RoleYou''ll act as the key point of contact between customers, dealers and internal teams, ensuring enquiries are managed efficiently and projects continue to move forward.Your responsibilities will include:Managing customer and dealer enquiries via phone and email.Coordinating communication between internal departments and external stakeholders.Tracking and progressing customer cases from initial enquiry through to resolution.Maintaining customer records, databases and documentation.Scheduling meetings and coordinating follow-up actions.Managing quotations and updating information within Salesforce.Providing regular progress updates to customers and internal teams.Supporting continuous improvements within a rapidly evolving business ..... full job details .....