Account Co-Ordinator

Account Co-OrdinatorLocation: TelfordContract: TemporaryHours: Monday to Friday 15:00 - 23:00Salary: 13.50 per hour About the role We''re looking for a highly organised, proactive Account Coordinator to support the Account Manager and wider team in providing a consistently high level of service to our clients. This role supports day-to-day account administration, coordinates temporary worker processes, keeps records accurate and up to date, and acts as a key contact for both clients and workers to ensure smooth and compliant delivery. Key responsibilities Coordinate temporary workforce activity, including candidate sourcing, onboarding, inductions, managing starters/leavers, recording absences, and supporting return-to-work processes. Compile and submit timesheet and payroll information accurately and on time, working with payroll/HR to investigate and resolve any discrepancies. Support labour planning and allocation to match client requirements; track attendance and performance against KPIs and produce daily updates/metrics. Handle day-to-day queries from workers and clients (e.g., pay, holiday, attendance, contract queries), escalating more complex matters to the Account Manager as needed. Complete and record right-to-work checks and other compliance requirements before workers are scheduled and before payroll is processed. Create job adverts, review applications, arrange interviews and inductions, and register new temps on the ATS. Provide occasional out-of-hours support ..... full job details .....