Account Administrator

Accounts Administrator
Location: Eastleigh 
Permanent, full time 

Dynamite Recruitment are proud to be recruiting on behalf of a well established business that are seeking an experienced Account Administrator to join their team. You will play a key part of the administration team, and provide support to internal teams and their client base 

The Role of an Accounts Administrator 

• To provide administrative support between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
• To ensure all accounts data is updated.
• To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
• To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
• To upload documents to customer specific portals in line with their contract requirements as required
• To proactively identify ways to improve their processes 
• To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
• To have excellent liaison and communication to all customers and departments

If you are interested, please apply or contact
(url removed)

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