Accommodation Officer

One of my local government clients is seeking a dedicated Accommodation Officer to join their Housing Needs Service. This is a vital role supporting households in temporary accommodation and guiding them through the journey toward long-term housing solutions. Key Responsibilities: Secure appropriate accommodation for single individuals and families in line with policy and statutory requirements. Conduct suitability assessments and monitor bidding activity. Liaise with internal teams, housing providers, and external agencies to secure appropriate housing placements. Complete Housing Benefit forms and refer residents to relevant support services. Conduct tenancy checks and investigate cases of sub-letting, abandonment, or misuse. Promote the transition from emergency to more stable accommodation, reducing use of high-cost temporary options. Respond to customer queries, complaints, and represent the council in legal matters when necessary. Maintain accurate records and contribute to performance reporting and policy improvement. Ideal Candidate: Previous experience in housing needs, temporary accommodation, or homelessness prevention within a local authority or public sector setting. Strong knowledge of the Homelessness Reduction Act, housing legislation, and suitability criteria. Ability to manage complex caseloads, work under pressure, and resolve sensitive issues with empathy and professionalism. Excellent communication and stakeholder management ..... full job details .....