Accommodation advisor

Job Title: Accommodation Advisor
Salary: -19.00 ltd per hour (umbrella rate) equivalent to -14.90 per hour PAYE
Hours: 18.75 hours per week
Location: Hybrid working, Staffordshire and Stoke probation offices and home
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Requirements:
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• Full UK driving licence and access to a vehicle (travel across probation offices and custodial settings required)
• Enhanced DBS (adult workforce) and L1 prison clearance

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Role Overview:

Work in partnership with the Prison and Probation Service to support individuals in custody and the community with their housing needs. Manage a caseload, conduct assessments, and develop tailored action plans to help clients secure or sustain accommodation.
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Key Responsibilities:
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• Assess client needs and create SMART action plans
• Support individuals to find, maintain, or exit accommodation
• Liaise with local authorities and partner agencies
• Provide basic budgeting advice and wider support
• Deliver support to individuals and groups, face-to-face

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Person Specification:
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• Strong communication and organisational skills
• Solution-focused, proactive, and non-judgemental approach
• Ability to manage a busy, people-focused workload
• Good IT skills (MS Office, including Excel and databases)

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Desirable Experience:
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• Background in criminal justice, housing, or related sectors
• Knowledge of homelessness legislation (training provided)

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Additional Information:
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• Open to candidates with transferable skills
• Inclusive employer welcoming applicants from all backgrounds, including those with lived experience of the criminal justice system

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If you are interested in this role, please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)

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