Academy Officer

Academy OfficerCentral London£28000 - £29000 paHybridAcademy Officer - Brief Job DescriptionMy client is a large membership body and regulator, who set, uphold, and advance Veterinary standards.The Academy Officer supports the effective delivery and ongoing development of the College''s digital learning platform for veterinary professionals. This role ensures smooth operational processes across the learning management system (LMS), maintains accurate learner data, and provides responsive support to users accessing Academy content.Working closely with the Academy Operations Manager and colleagues across digital, communications, and events teams, the Academy Officer helps to uphold quality assurance standards, troubleshoot technical issues, manage course setup, and contribute to continuous improvement of Academy functionality. The role also plays a key part in delivering the Academy''s engagement strategy by coordinating communications activity and supporting both virtual and in-person learning events.Key responsibilities include:Administering processes that maintain operational efficiency of the LMSProviding high-quality learner support and managing the Academy inboxEnsuring compliance with data protection, intellectual property and quality assurance frameworksMaintaining accurate learner records and documentationSupporting the creation, promotion, and delivery of Academy content and eventsCollaborating with cross-functional teams to ensure a consistent, learner-centred ..... full job details .....