Academy Administrator

Balance Education are currently working with a client based in Derby that is looking for an Academy Administrator. Our client is a specialist automotive training/apprenticeship provider. As the Academy Administrator, you will be accountable for ensuring learners are communicated to a week before they are due to attend their block training. Managing and maintaining learning records whilst checking the accuracy and completion of learning events for all apprentices who attend the Academy. To ensure compliance and quality standards are achieved, in a timely manner whilst carrying out receptionist duties for learners, being the face of the business and the first point of contact for the learners to support them on their journey with the academy. Maintaining the relationship and managing internal booking system, joining instructions, contact between the Hotel management, answering all queries and actioning within a timely manner, occasional requirement to travel to the hotel. Package:- - Salary - 26,227 - 25 days annual leave - Pension Essential experience and qualifications:- - Educated to GCSE level grade C or above including Maths and English (or equivalent) - Computer Skills - Experience of carrying out a variety of administrative/reception tasks to a high standard - Experience of answering front line queries from staff and managers and offering guidance and support. Referring more complex queries where necessary. - Experience of delivering a high standard of Customer ..... full job details .....