Academic Programmes Administrator

A little bit about the role Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Salary: £27,613.80 (£31,000.53 including London Office Allowance) plus competitive pension Please note that this role will be closing on Monday 29 September at 9am. The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants academic programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers. The Academic Programmes Administrator will work to contribute to a first-class participant experience on the Approach Social Work programme. The post holder will be required to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A high standard of customer service is expected throughout, including at peak periods. Some key responsibilities include: Act as first point of contact for queries from various stakeholders, working closely with regional delivery teams to ensure that applicants, participants and Fellows (our programme ..... full job details .....