img
Permanent

3rd line System Support

Basingstoke
money-bag £55000 - £61000/annum
Posted 1 week ago

3rd Line System Support

+Permanent opportunity

+On site Basingstoke

+-55,000 - -61,000

+SC / DV cleared role

Skills:

+Solaris

+3rd line support

+Willingness to learn

Your role will involve:

  • All incident management related tasks for the 3rd line live service - incident management and resolution while adhering to strict SLA''s.
  • Provide introduction and mandatory CBT training on systems for all new employees / contractors.
  • When required, perform detailed and extensive investigations on any ongoing Problem Records and escalate where necessary.
  • Follow strict Security Procedures.
  • Complete backups of live and reference platforms.
  • Provide advice and assistance to 4th line SMEs when required
  • Production of KBA''s and/or Work Instructions to enable and assist colleagues
  • Resolve and implement Ad-hoc work requests raised against the DJSC queue.
  • Search for new processes to drive CSI improvements.

Your transferable skills and experience:

  • Advanced Knowledge and experience of Solaris 10
  • Advanced Knowledge and experience UNIX / HP-UX
  • Advanced Knowledge and Experience of Oracle 8-10g
  • Knowledge and experience of Networking principles such as DNS and DHCP
  • Knowledge and Experience of PowerShell, Perl scripting
  • Experience of VMWare V5 / V5.5
  • Desirable - or willing to learn Microsoft Server 2003 / 2008 R2 / 2012 R2 / Windows 7
  • Desirable - or willing to learn Active Directory
  • Desirable - or willing to learn basic Exchange 2003

If you''d like to discuss the 3rd Line System Support role in more detail, please send your updated CV to (url removed) and I will get in touch.

Other jobs of interest...

ANSON MCCADE
BasingstokeYesterday
money-bag£50,000 per annum
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
MaidenheadYesterday
money-bag45000.00-45000.00 Annual
Experis
Basingstoke5 days ago
money-bagUp to £500 per day
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke6 days ago
money-bag55000.00-55000.00 Annual

Perform a fresh search...

  • Create your ideal job search criteria by
    completing our quick and simple form and
    receive daily job alerts tailored to you!

Jobs. Straight to your inbox!