Role: 3rd Line Support Engineer Salary: 45,000 - 55,000 per annum, plus company benefitsLocation: Northampton (on-site working)As an accomplished 3rd Line Engineer, you will be responsible for providing 3rd line support to customers ensuring that incidents, service requests and updates are logged and processed quickly.You will act as a point of escalation for 1st and 2nd Line support, ensuring strong communication is maintained throughout. The client is looking for a generalist, and a good all-rounder who has supported a wide range of technologies in different capacities (rather than a specialist who has focused on one area).Skills and experience required - Excellent 3rd line IT support experienceAll round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, Terminal Services/Remote Desktop Services, IIS, SharePoint, networking (DNS, DHCP, switches, routers), firewalls, perimeter/security devices, databases, backup and security software and SQL serverGood knowledge of Windows desktop operating systemsGood knowledge and experience with supporting Dell and HP server / blade hardwareGood knowledge of Microsoft, Dell, HP, or NetApp SAN storage systems would be highly advantageousGood knowledge of virtualisation technologies including VMware vSphere, Microsoft Hyper-V would be highly advantageousPlease be aware that this role will be on-site during your probation period, and will then move ..... full job details .....