https://jobs.co.uk/job/3rd-line-it-support-engineer-ser-limited--f575bed6-8b6f-4ac5-b8e4-d2c298d730df RSS feed for 3rd Line IT Support Engineer at SER Limited. en-gb Thu, 03 Sep 2026 16:26:16 GMT https://jobs.co.uk/job/3rd-line-it-support-engineer-ser-limited--f575bed6-8b6f-4ac5-b8e4-d2c298d730df https://jobs.co.uk/job/3rd-line-it-support-engineer-ser-limited--f575bed6-8b6f-4ac5-b8e4-d2c298d730df Thu, 03 Sep 2026 11:53:15 GMT Location: Redruth | Salary: 45000.00-45000.00 Annual | Type: Permanent | Tier 3 IT EngineerLocation: Redruth, CornwallSalary: £45,000 £50,000Working Arrangement: Primarily office-based, with occasional customer site visitsAbout the RoleWe are looking for an experienced Tier 3 IT Engineer who is ready to take the next step in their career, combining hands-on technical expertise with technical leadership and project ownership.This is an excellent opportunity for a senior engineer who enjoys solving complex technical challenges, working closely with customers and having a genuine influence over the development of an MSP''s technical operations.You will become a key technical escalation point within the business, while also taking ownership of complex projects and helping to develop the engineers around you.Key ResponsibilitiesTake ownership of complex and technically demanding projects from initial planning through to successful delivery.Work closely with senior leadership on strategic technical projects and initiatives.Act as the senior technical point of contact for key customers.Lead technical reviews and help shape customer technology roadmaps and future infrastructure strategies.Handle complex technical escalations requiring a high level of expertise ... Permanent