https://jobs.co.uk/job/3rd-line-it-support-engineer-ser-limited--0fcdd224-fc12-4241-ad43-959f8bea02cb RSS feed for 3rd Line IT Support Engineer at SER Limited. en-gb Wed, 02 Sep 2026 23:49:03 GMT https://jobs.co.uk/job/3rd-line-it-support-engineer-ser-limited--0fcdd224-fc12-4241-ad43-959f8bea02cb https://jobs.co.uk/job/3rd-line-it-support-engineer-ser-limited--0fcdd224-fc12-4241-ad43-959f8bea02cb Tue, 01 Sep 2026 23:00:00 GMT Location: Redruth | Salary: £45000 - £50000/annum Great Opportunity | Type: Permanent | Tier 3 IT Engineer Location : Redruth, Cornwall Salary : £45,000 – £50,000 Working Arrangement: Primarily office-based, with occasional customer site visits About the Role We are looking for an experienced Tier 3 IT Engineer who is ready to take the next step in their career, combining hands-on technical expertise with technical leadership and project ownership. This is an excellent opportunity for a senior engineer who enjoys solving complex technical challenges, working closely with customers and having a genuine influence over the development of an MSP''s technical operations. You will become a key technical escalation point within the business, while also taking ownership of complex projects and helping to develop the engineers around you. Key Responsibilities Take ownership of complex and technically demanding projects from initial planning through to successful delivery. Work closely with senior leadership on strategic technical projects and initiatives. Act as the senior technical point of contact for key customers. Lead technical reviews and help shape customer technology roadmaps and future infrastructure strategies. Handle complex technical escalations req... Permanent