3rd Line / IT Infrastructure Engineer

Systems Consultant (3rd Line / Infrastructure) - Hybrid Working - £55,000!Role: Systems Consultant Location: London (Hybrid - 3 days onsite / 2 days remote)Salary: £45,000 - £50,000 (DOE)A highly respected London-based Managed Service Provider is looking for a Systems Consultant / 3rd Line Infrastructure Engineer to join their growing Infrastructure Services team.This role is ideal for an experienced 2nd or 3rd Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments.You''ll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies.The RoleAs a Systems Consultant, you''ll operate as a senior escalation point within the infrastructure team, supporting complex technical environments across multiple clients.You''ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments.This position also offers the opportunity to develop into a technical authority or future infrastructure architect within a fast-growing MSP.Key ResponsibilitiesAct as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and ..... full job details .....