3PL Commercial Manager

Join PRL Logistics: Embark on a rewarding journey with PRL Logistics, where your skills, ideas, and passion are valued.

Who are we looking for?

The Third Part Logistics Commercial Manager is responsible for driving commercial performance for the warehouse and transport operations across all sites.

This role focuses on developing profitable customer relationships, managing warehouse and transport pricing and contracts, overseeing all invoicing and debt management, identifying new business opportunities, and ensuring that warehouse and transport services are delivered in a cost-effective and commercially sustainable way.

They will closely monitor all expenditure and ensure value is realised by the operational teams.

Transparent reporting of all operations will be collated and published on a weekly and monthly basis.

The role works closely with operations, account management and finance teams to align service delivery with commercial objectives.

Key Responsibilities:

Commercial Strategy

Develop and implement commercial strategies to improve revenue, margin, and customer retention.

Monitor market trends, pricing, and industry developments within the logistics sector.

Identify opportunities to expand services and customer base.

Pricing & Contract Management

Prepare warehouse and transport pricing models for new and existing customers.

Support with contract negotiations and commercial agreements with clients.

Review and manage rate cards for logistics operations.

Ensure contracts reflect operational capabilities and cost structures.

Manage invoicing process and manage customer debt inline with agreed contractual terms.

Customer Relationship Management

Act as the primary commercial contact for key accounts.

Maintain strong relationships with customers to ensure long-term partnerships.

Conduct regular account reviews to identify service improvements and growth opportunities.

Handle commercial escalations or disputes where required.

Business Development

Identify and pursue new warehouse and logistics opportunities.

Support the preparation of tenders and proposals for new contracts.

Work with senior leadership to secure profitable new business.

Financial Performance

Monitor contract profitability and revenue performance.

Report weekly P and L performance and KPI data for all operations.

Manage the month end process for operations ensuring accurate monthly accounts are submitted.

Maintain all KPI data for operations and use this data to support continuous improvement across all operations, contracts and sites.

Work with operational teams to analyse margins, cost drivers, and profitability by project or customer.

Develop initiatives to improve revenue yield and operational efficiency.

Ensure processes are in place to ensure all costs are charged appropriately to customers and contracts transparently.

Operational Collaboration

Work closely with the operational teams to ensure service delivery aligns with commercial commitments.

Provide commercial insight to support optimisation of the warehouse estate.

Ensure operational changes are reflected in pricing and contractual terms.

Reporting & Analysis

Produce regular commercial performance reports for senior management.

Track KPIs including revenue, margins, contract performance, and customer growth.

Maintain accurate CRM (Customer Relationship Management) and pricing data.

Shift pattern: 7am-5pm, Monday-Friday

Car allowance

Skills & Experience Required:

Essential

• Proven experience in a commercial, pricing, or account management role within UK warehouse or logistics.
• A strong understand of finances and the ability to produce detailed reports
• Strong understanding of road transport operations, haulage cost structures, and transport planning.
• Experience negotiating commercial contracts and pricing structures.
• Strong financial and analytical skills.
• Excellent relationship management and negotiation abilities.
• Proficiency with Microsoft Excel and commercial reporting tools.
• A self starter who will build a way of working to deliver accurate reporting weekly and monthly that can influence decision making across the business.
• An eye for detail ensuring all activity is charged correctly in a timely manner.
• The ability to harvest data from multiple sources and bring this together into concise detailed reports.