https://jobs.co.uk/job/2nd3rd-line-support-engineer-xact-placements-limited--48e5e7e4-eeff-43d8-95c4-5754afab3144 RSS feed for 2nd/3rd Line Support Engineer at Xact Placements Limited. en-gb Mon, 01 Jun 2026 16:35:52 GMT https://jobs.co.uk/job/2nd3rd-line-support-engineer-xact-placements-limited--48e5e7e4-eeff-43d8-95c4-5754afab3144 https://jobs.co.uk/job/2nd3rd-line-support-engineer-xact-placements-limited--48e5e7e4-eeff-43d8-95c4-5754afab3144 Mon, 01 Jun 2026 11:51:55 GMT Location: Richmond | Salary: 38000.00-38000.00 Annual | Type: Permanent | Job Title: 2nd / 3rd Line Support EngineerLocation: Near Richmond, London (On-site)Salary: £38,000-£45,000 per annumOverviewWe''re hiring a 2nd/3rd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology.Key ResponsibilitiesProvide 2nd/3rd line support across Microsoft, cloud, and network environmentsSupport and maintain Microsoft 365, SharePoint, and endpoint management solutionsAssist with cloud administration, updates, and system improvementsCoordinate workloads across engineers and support day-to-day service deliveryBuild strong client relationships and deliver excellent customer serviceSkills and ExperienceExperience in a 2nd line role within an MSPStrong knowledge of Microsoft 365, Windows environments, and basic networkingExposure to firewalls (FortiGate desirable) and MDM solutionsO365 conditional access and SharePoint setupPowerBI knowledge advantageousGood communication and organisational skills Permanent