2nd/3rd Line Support Consultant

2nd/3rd Line Support Consultant Remote (1 day a month in the Nottingham Office) Salary - £35,000 - £40,000 The Company My client provides IT Solutions and Services for the healthcare sector, focusing on improving efficiency and Security in IT Systems. The team of experts help healthcare companies manage IT and cybersecurity challenges, supporting the delivery of top-quality healthcare services. The Role With very high company retention and employee-focused values, they are now looking to add an experienced 2nd Line Support Consultant to the team. This role will involve, solving technical issues, the deployment of Software, and maintaining good relationships with clients. You will be joining an experienced and structured team of consultants with progression opportunities into more senior and technical positions. Full training and onboarding will be delivered upon the start date. Benefits: 25 days holiday + Public holidays (33 total) Cycle to work scheme Company Pension Scheme (Up to 5%) Private Medical Healthcare Remote working Options Company socials External Training/Development Pathways Requirements: Strong experience in a 2nd/3rd Line Support role with additional end-user-facing experience In-depth experience of Windows Operating Systems, Servers, Active Directory Strong Troubleshooting skills Previous experience with the roll-out of new software Strong knowledge/Experience with Firewalls and Networking (DHCP/DNS/TCP/IP) Desirable: Knowledge or experience ..... full job details .....