2nd/3rd Line IT Engineer

A leading organisation is looking for a 2nd/3rd Line IT Support Engineer to join its established IT Service andamp; Operations team based near North Warrington. Supporting around 5,000 users across multiple offices and hundreds of project sites throughout the UK and Ireland, you''ll play a key role in delivering 2nd and 3rd line support while acting as a senior technical escalation point.2nd/3rd Line IT Support EngineerSalary: £50,000 - £55,000 + Company Vehicle/Car AllowanceLocation: Newton-Le-Willows (5 days onsite)A leading organisation is looking for a 2nd/3rd Line IT Support Engineer to join its established IT Service andamp; Operations team based near North Warrington. Supporting around 5,000 users across multiple offices and hundreds of project sites throughout the UK and Ireland, you''ll play a key role in delivering 2nd and 3rd line support while acting as a senior technical escalation point.This is an excellent opportunity to join a collaborative IT function with dedicated Infrastructure, Cyber Security, Networking and Projects teams, offering exposure to a broad Microsoft environment, enterprise networking technologies and a strong pipeline of technical projects over the coming years.What you''ll do:Provide 2nd and 3rd line support across the business, taking ownership of complex technical issues.Act as the senior escalation point for the Service Desk and mentor junior technicians.Support users across office locations and remote project sites.Mobilise new project ..... full job details .....