2nd Line WINTEL Engineer - DV Cleared

2nd Line WINTEL EngineerMust have an Active DV Clearance2nd Line WINTEL Engineer Responsibilities- Provide 2nd Line technical support across Windows Server 2016, 2019 and 2022 environments.- Build, configure and maintain Windows Servers hosted on VMware clusters.- Create and maintain automated server builds, gold images, build documentation and work instructions.- Install, configure and rack physical Servers within data centres.- Perform Windows Server patching, upgrades and ongoing maintenance.- Support Active Directory, DNS and Windows Server Update Services (WSUS).- Investigate and resolve incidents and service requests using ITSM tooling.- Support backup infrastructure, including NetApp SAN and Cohesity.- Monitor infrastructure performance and produce capacity management reports.- Maintain compliance with Change, Release, Configuration and Security Management processes.- Support infrastructure testing, troubleshooting and project delivery activities.- Manage service desk tickets within agreed SLAs and KPIs.- Identify and escalate technical risks, issues and delivery dependencies.- Attend engineering meetings and provide progress updates to stakeholders.2nd Line WINTEL Engineer Skills and Experience- Proven experience in a 2nd Line WINTEL or Windows Server infrastructure support role.- Strong knowledge of Windows Server 2016, 2019 and 2022.- Hands-on experience with Active Directory, DNS and WSUS.- Experience supporting VMware virtualisation environments.- Knowledge of ..... full job details .....