https://jobs.co.uk/job/2nd-line-technical-support-dynamite-recruitment--f58bcd5b-0b20-4adc-9967-ebc5154ccfd5 RSS feed for 2nd Line Technical Support at Dynamite Recruitment. en-gb Sat, 25 Apr 2026 16:32:34 GMT https://jobs.co.uk/job/2nd-line-technical-support-dynamite-recruitment--f58bcd5b-0b20-4adc-9967-ebc5154ccfd5 https://jobs.co.uk/job/2nd-line-technical-support-dynamite-recruitment--f58bcd5b-0b20-4adc-9967-ebc5154ccfd5 Thu, 23 Apr 2026 23:00:00 GMT Location: Eastleigh | Salary: £27000/annum | Type: Temporary | Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary :£27000- pro rata   Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis.   This is an immediate start opportunity for someone with strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment.   You will provide second-line support for the client''s POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve technical issues, escalating when necessary Log and manage cases from start to finish, maintaining clear documentation Contribute to knowledge base updates and team knowle... Temporary