2nd Line Support Technician

ManpowerGroup is partnering with a well-established and growing Managed Service Provider (MSP) based in Morley, Leeds, to recruit an experienced Senior IT Support Technician.If you''re passionate about technology, enjoy solving a wide variety of IT challenges, and thrive in a fast-paced MSP environment, this could be the perfect next step in your career.You''ll be joining a supportive team where no two days are the same, working with a broad range of clients and technologies while continuing to develop your technical expertise. Location: Morley, LeedsHours: Monday to Friday, 8:45am - 5:15pmFully Office BasedSalary: Up to 30,000 DOETraining and Career Development Opportunities Why Join?Exposure to a diverse range of technologies and client environmentsOngoing training and career development opportunitiesSupportive and collaborative team cultureOpportunity to strengthen your cloud, networking, and infrastructure skillsVaried workload where you''ll genuinely make an impact The Role As a Senior IT Support Technician, you''ll provide technical support to a wide range of business clients, helping to troubleshoot, resolve, and escalate IT issues where required.You''ll be responsible for delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems.Key ResponsibilitiesProviding 2nd line technical support across desktop, server, and cloud environmentsTroubleshooting and ..... full job details .....