2nd Line Support Technician

2nd Line Support EngineerPlymouth 45,000Our client is seeking a strong 2nd Line IT Support Engineer to join their growing internal IT function. This is an excellent opportunity for a hands-on IT professional who enjoys providing high-quality support, troubleshooting complex technical issues, and contributing to the continuous improvement of IT services across a busy organisation.Working as part of a collaborative IT team, you''ll provide 2nd line support to end users, maintain core infrastructure, and play a key role in ensuring systems remain secure, reliable and efficient.Key ResponsibilitiesProvide 2nd line IT support to end users.Troubleshoot hardware, software and network issues.Manage and resolve support tickets efficiently.Support Microsoft 365 and user administration.Assist with device deployment and user onboarding.Work with third-party suppliers when required.Contribute to IT projects and system improvements.Maintain technical documentation and best practices.Help ensure systems remain secure and reliable.Skills and Experienced RequiredMinimum 4 years of 2nd Line IT ExperienceTCP/IP Networking and DNSPowershell ScriptingActive Directory and Group PolicyWindows 11Office 365 SuiteHardware and Printer SupportTroubleshootingDesirable Skills include:Hyper-VCisco NetworkingSQL ServerExperience in a Manufacturing EnvironmentApply now to not miss out! If you are interested in this position please click ''apply''.Hunter Selection Limited is a recruitment consultancy with ..... full job details .....