2nd line support

IT Infrastructure Engineer (2nd Line)Gosport - Fully On-Site 33,000 - 34,500 per annumWe''re partnered with a growing logistics client in Gosport who is investing heavily in their IT landscape and we''re on the hunt for a hands-on, technically solid 2nd Line Infrastructure Engineer to be a key part of that journey.If you''re someone who enjoys getting into the detail, troubleshooting the root cause of issues, and being part of a supportive, collaborative team, this is a role worth considering.This is a fully office-based role (no hybrid), working in a close-knit environment where the team genuinely helps each other out and celebrates wins together. As the company expands into Europe, there are exciting changes on the horizon and you''ll have the chance to help shape the future of their IT infrastructure.What You''ll Be DoingActing as a key 2nd line escalation point for infrastructure and user issuesInvestigating issues down to root cause, not just applying quick fixesSupporting and maintaining both on-prem infrastructure and Azure cloud environmentsManaging network configurations - TCP/IP, DNS, DHCP, VLANs, VPNsUsing tools like command prompt, PowerShell, and performing domain registry checksSupporting Windows Server, Active Directory, Group Policy, and Office 365Working on small to mid-size projects and contributing to wider infrastructure planningEnsuring systems are compliant and secure What You''ll Need Strong experience in a 2nd line or similar support role Comfortable ..... full job details .....