https://jobs.co.uk/job/2nd-line-support-reed-technology--c61504d0-f43a-4e09-9fab-b6c6bb3fdc12 RSS feed for 2nd Line Support at Reed Technology. en-gb Thu, 01 Oct 2026 19:48:52 GMT https://jobs.co.uk/job/2nd-line-support-reed-technology--c61504d0-f43a-4e09-9fab-b6c6bb3fdc12 https://jobs.co.uk/job/2nd-line-support-reed-technology--c61504d0-f43a-4e09-9fab-b6c6bb3fdc12 Wed, 30 Sep 2026 23:00:00 GMT Location: Ipswich | Salary: £14.32 - £18.07/hour | Type: Temporary | Endpoint Support Engineer 3-Month Contract | Ipswich | Onsite Field-Based Role -14.32 PAYE || -18.07 Umbrella REED Technology are partnering with a large public sector organisation to recruit 6 experienced Endpoint Support Engineer on an initial circa 3-month contract based in Ipswich . This is a hands-on role providing 2nd Line Desktop and Endpoint Support across a large and complex IT environment. You will be responsible for supporting end users, resolving technical incidents, deploying hardware and software, and ensuring excellent customer service across multiple sites. This opportunity would suit an experienced Desktop Support Engineer, Endpoint Engineer, IT Support Analyst or EUC Support Engineer who enjoys a varied role combining both remote troubleshooting and onsite technical support. Key Responsibilities Provide 2nd line support for desktop, laptop and endpoint-related incidents Troubleshoot and resolve hardware, software and peripheral issues Support Windows operating systems and Microsoft 365 environments Manage users, devices and security groups within Active Directory Configure and maintain desktops, laptops, printers and telephony equipment Bui... Temporary