https://jobs.co.uk/job/2nd-line-support-reed--e85273b2-66db-44b6-8bc9-f7d61a146024 RSS feed for 2nd Line Support at Reed. en-gb Thu, 16 Jul 2026 22:56:44 GMT https://jobs.co.uk/job/2nd-line-support-reed--e85273b2-66db-44b6-8bc9-f7d61a146024 https://jobs.co.uk/job/2nd-line-support-reed--e85273b2-66db-44b6-8bc9-f7d61a146024 Thu, 16 Jul 2026 11:52:40 GMT Location: Swindon | Salary: 10000-500000 Annual | Type: Permanent | Second Line TechnicianLocation: SwindonSalary: CompetitiveJob Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00)Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others, and is eager to make a significant impact on both customer environments and internal processes.Candidates must have a full uk drivers licenceAbout the As an IT Managed Services Second Line Technician, you''ll be at the heart of our support operation-helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft 365, networking, security tools, and cloud services. You''ll handle a varied mix of remote and occasional on-site support, taking full ownership of your tickets and delivering solutions with confidence, clarity, and care. If you enjoy problem-solving, thrive in a fast-paced environment, and want a role where every day brings something new, this is the place to grow your skills and make a real impact.What makes you a great fit:Clear, professional communication and a customer-focused approachStrong organisational skills with the ... Permanent