https://jobs.co.uk/job/2nd-line-support-lorien--13b6e6b8-660c-4912-8994-78b8621dc5b0 RSS feed for 2nd Line Support at Lorien. en-gb Sat, 24 Oct 2026 15:06:06 GMT https://jobs.co.uk/job/2nd-line-support-lorien--13b6e6b8-660c-4912-8994-78b8621dc5b0 https://jobs.co.uk/job/2nd-line-support-lorien--13b6e6b8-660c-4912-8994-78b8621dc5b0 Fri, 23 Oct 2026 11:53:00 GMT Location: Wakefield | Salary: 10000-500000 Annual | Type: Permanent | Job Title: 2nd line support AnalystLocation: WakefieldWork Model: OnsiteShift: Rotational Shifts-2 weeks on days 8-4 to be inducted, site tours, access/hardware to be issued. Then be part of the shift rotation. The shifts will be (in order) PM shift (2pm - 10pm), Mid shift (10am - 6pm), Early shift (7am - 3pm). Shifts a for a week at a time. Description: As a Tech Ops Analyst II You will be responsible for the implementation and support of Supply Chain technology used throughout our Processing Center in UK. You will be working within the Global IT Function, within IandO Service Delivery tower. As this is a varied role, you will be providing onsite technical incident support for medium complexity technology, technology engineering, administration, and maintenance activities. You will partner with internal customers, Global IT teams and 3rd party vendors on basic to medium complexity technology support/solutions. You will participate in IT Supply Chain Agile project planning sessions and own project related activities within your area. You will facilitate and communicate IT initiatives to internal business customers and ensure IT service quality standards are met. Act as a point of ... Permanent