https://jobs.co.uk/job/2nd-line-support-hays-technology--8ff7ebb1-afe8-48d9-9f82-89cf7fb3b86e RSS feed for 2nd Line Support at Hays Technology. en-gb Fri, 24 Apr 2026 12:28:34 GMT https://jobs.co.uk/job/2nd-line-support-hays-technology--8ff7ebb1-afe8-48d9-9f82-89cf7fb3b86e https://jobs.co.uk/job/2nd-line-support-hays-technology--8ff7ebb1-afe8-48d9-9f82-89cf7fb3b86e Wed, 22 Apr 2026 23:00:00 GMT Location: York | Salary: £200/day £200 per day INSIDE IR35 | Type: Contract | 2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - -200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you''ll need to succeed Previous experience of working in a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent ... Contract