2nd Line Support Engineer

2nd Line Support Engineer £35,000 - £45,000 Home-Based with regular site visitsAre you an experienced 2nd Line Engineer looking for your next opportunity within a security-led MSP?This is a permanent position requiring SC and NPPV3 security clearance - candidates without current clearance must be eligible and willing to undergo vetting.The RoleYou will be supporting a portfolio of customer environments, maintaining and monitoring cloud services, virtualised infrastructure, and Microsoft platforms. You''ll work closely with the wider engineering team and service desk to resolve incidents, contribute to continuous improvement, and deliver excellent customer outcomes.Key ResponsibilitiesBuild, maintain, support and monitor VMware/Nutanix/ProxMox infrastructureAdminister Microsoft Server 2022, Active Directory, DNS, and M365 environmentsSupport endpoint devices, basic networking, and 3rd party applicationsMaintain EDR/MDR, backups, and resilience solutionsRaise and resolve tickets effectivelySkills and ExperienceProven experience supporting Windows desktops, servers, and Linux environmentsHands-on experience with virtual infrastructure and local area networksExperience working in a regulated or controlled environmentStrong communication skills and a customer-first mindsetOrganised, detail-oriented and able to prioritise workload effectivelySalary: £35,000 - £45,000 depending on ..... full job details .....