https://jobs.co.uk/job/2nd-line-support-engineer-rubicon-recruitment--d02f1f57-b2da-47ea-aba6-a0002116f348 RSS feed for 2nd Line Support Engineer at Rubicon Recruitment. en-gb Sat, 01 Aug 2026 20:38:25 GMT https://jobs.co.uk/job/2nd-line-support-engineer-rubicon-recruitment--d02f1f57-b2da-47ea-aba6-a0002116f348 https://jobs.co.uk/job/2nd-line-support-engineer-rubicon-recruitment--d02f1f57-b2da-47ea-aba6-a0002116f348 Thu, 30 Jul 2026 23:00:00 GMT Location: Broadstone | Salary: £30000 - £31000/annum | Type: Permanent | 2nd Line Support Engineer | Poole | £31,000 As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: 25 days'' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Established company pension scheme. Access to health & wellness and employee rewards platforms. Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Engineer, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and configure hardware, software, and related services. Document and Maintain: Contribute to infrastructure documentation and create knowledge base articles. Escalate and Assist: Act as an escalation point for Line 1 eng... Permanent